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July 1, 2019

Do You Understand How to Use Your Builder’s Warranty?

When you buy a new home, it should come with a warranty from the builder, providing you with the confidence that the quality will be lasting. Some homebuyers are confused about the program. Do you understand how to use your builder’s warranty? 

Alvarez Construction Company provides a comprehensive warranty for your new home, so that our homeowners know we’re here when they need us. While we take every step during the construction process to ensure our quality standards, things happen. Our 5-2-1 new home warranty protects with the following coverage:

  • 5 years for all structural issues that arise from defects 
  • 2 years for all plumbing, electrical, heating, cooling, and ventilating systems
  • 1 year for the entire home, including appliances

We don’t just wait for you to contact us about a potential warranty issue. We’ll check in with you 30 days after your closing date, and then at 3, 6, and 9 months—just to be sure you don’t overlook something before the coverage expires.

With every home, you can expect a certain amount of “settling”. There’s a natural compacting and expansion of the materials. The heat and humidity in Baton Rouge, for example, could impact because the moisture will expand a material and the heat contracts it. Some movement is normal, and don’t fret if you see small cracks in the foundation. But if you notice your doors and windows aren’t opening and closing properly and you’re seeing more cracks than you feel comfortable with, please let us know! The sooner we handle a warranty issue, the better it is for you and your home.

When a problem arises, it’s easy to submit a warranty claim. With the confirmation email from us, you’ll also receive the name and contact information of the appropriate contractor. You’ll hear from that contractor within 3 to 5 days to schedule a day and time that is convenient for you, but you can reach out sooner. We have reliable technicians, so you won’t waste your time waiting around for someone to show up. This process is carefully monitored by Alvarez Construction Company!

After the repair is completed, we’ll follow up with you to make sure everything was handled to your complete satisfaction.

Your satisfaction is our top priority—from the moment we begin planning your home to long after you’ve moved in. Alvarez Construction Company is a local homebuilder and family business. We take pride in a job well done. After all, our name is part of every home we build. When you’re looking for a home or a builder in the Baton Rouge area, please look at what we offer in communities and single-family homes, including move-in ready, new construction homes.

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